Best Rated Pool Company
Somehow my pool pump wasn’t working this morning and I had to call for help. Thank you, Dennis and his team, for answering my call and receiving assistance almost immediately. Thank you for great customer service!!! I strongly recommend Town & Country Pools.
We just bought a new home with a pool and we know nothing about pools. We were referred to T&C by neighbors who are also happy T&C customers. Dennis and Clay came out during our inspection period, before we were even guaranteed to get the house, let alone that they would get the business, and advised us on the state of the equipment and approximate costs to replace and modernize our system. Once we closed on the new house, they swiftly lined up the various contractors necessary around the schedule of our other various contractors (which was no small feat!). Clay was onsite and kept a very close eye, and really educated us on pool equipment and basic pool ownership. We have only replaced equipment at this point, but we will come back to T&C for all of our pool and backyard projects as we continue to make this new house our home. Thank you, T&C Pools!
Best pool company I’ve ever come across they’re the best of the best! You can tell they’ve been in the business for so long! Really high standards and top notch service throughout entire process and very responsive and professional communication 🙂
The best pool company! They can make any backyard into your own personal oasis. The team at town & Country pools is also amazing and can make your dream pool come to life!
Don B.Putting in a new in ground pool can be very frustrating, but Dennis and Jordan helped keep our frustration to a minimum. In the end my wife and I couldn’t be more pleased. All of the equipment and materials are high quality. We have totally enjoyed our Town and Country pool and thank Dennis and Jordan for their design, oversight an patience with us.
After meeting with Dennis and discussing my questions and concerns, he quoted me a fair price for me and for him. Good quality is never going to be the cheapest. I took (6) bids for my pool. More than the fair price he quoted what I appreciated most was the fact that once we decided on a design, Dennis executed the build exactly the way he said he would.
No surprises. That’s what 40 years of experience in building pools will accomplish. Thank you again Dennis. I would recommend T&C pools to anyone.
Hello everyone, I am a new pool owner even though, I did not buy my pool from Town and Country, because I live out of town, I had many questions. I stopped and met the owner Dennis, who answered my many questions. He was the most informative knowledgeable, caring individual I have had dealings with in a long time. He listened answered and gave me many pointers as a new owner that I truly appreciated. I also thank you Dennis for directing me to the new pool baskets that are a breeze to work with. I will certainly recommend you, your products and your company if they are considering getting a pool. Your professional courtesy was outstanding.
Delighted with the quality of the pool remodeling undertaken by Town & Country Pools. The team knew what to do and executed the work on time and left the pool and pool area clean.
We would highly recommend Town & Country Pools! We were most impressed with how Dennis was hands on and coordinated his entire team!
A seamless experience from start to completion!
Thank you for creating a paradise we will enjoy for years to come.
I can’t say enough great things about this company. We had our pool built over 16 years ago and it still looks great considering the age. Dennis built our dream pool and was 10 thousand dollars less than the next lowest bidder. He not only beat everyone’s price but he also had the best design with the most features. We had an issue with our burn pit with the inside not holding up after the abuse we put it through, I called Dennis about my disappointment of how I thought it should have held up. He told me he does them all this way and that we may have been too hard on it. But said he would be more then glad to take care of it. Keep in mind this was 5 years after it had been built. He had his crew come out the very next day and completely
Bricked the inside of my burn pit with commercial grade high temp fire brick and didn’t charge me a dime. I will never forget this kind of quality and service
Putting in a new in ground pool can be very frustrating, but Dennis and Jordan helped keep our frustration to a minimum. In the end my wife and I couldn’t be more pleased. All of the equipment and materials are high quality. We have totally enjoyed our Town and Country pool and thank Dennis and Jordan for their design, oversight an patience with us.
I cannot say enough good things about this company and I will say I recommend them 1000x over—This was our very first pool build and I was a little nervous going into it because I had heard horror stories from other people…I called a few other places that told me the pools were taking anywhere from 6-10 months to complete and on top of that a 2 month wait before they’d even get started. When Emil came out from Town & Country Pools I immediately knew I wanted to work with him/them. My pool was completed in 3 months! Emil answered all my questions, was super responsive and reliable and had walked me through every step. He made sure that all the approvals were taken care of and any questions that I had he helped me with. He is very knowledgeable and patient (with my many requests and changes). I had very few issues but even the small ones I did have were easily taken care of! Their prices were very competitive and again, I would absolutely recommend to anyone wanting to build a pool!! It was so easy and I am just so happy with the results! If you’re contemplating it, do it! Just make sure you use Town &Country pools (and ask for Emil)!
First of all, I would like to congratulate Mr. Dennis in finding the right person Mr. Emil Hermis to pass the baton along for managing the field work. While Ms. Jordan holds the fort (The Showroom). I started my journey by meeting a pool contractor who had built for a neighbor. This man did not even reply to my text messages. Followed by this I did online search of almost all pool contractors in north of Houston and read few hundred reviews. Town and Country Pools was the only contractor with all 5-star reviews. It looks like as if they paid google under the table!!! I just called them next and Mr. Emil came to my house on time and discussed various options. Emil has 20 plus years of experience in pool maintenance Industry and recently he now builds pools as well to continue the legacy. From what I had heard it takes a long time like 6-8 months to build a pool. T&C build ours in about 2-3 months it was quite unbelievable and scary. I once told Emil like slow down man maybe you are making mistakes!!! The team of subcontractors work like a well-oiled machine. Emil replies to my questions even after a month of making the last payment. There was an area where the mud settled after rains. He sent his people to fix it. It is priceless to watch kids and seniors enjoy their evening in the pool and spa. Best wishes to T&C and Emil for all the success in future. Thank you for making us experience the American Dream!!! Dr. Maulik Nanavati DDS
Fantastic job by Emil and the T&C team. Did a full design on pool, lots of decking, fire pit, spa, etc. 10 out of 10, competitive pricing, quick responses, great design system, just great all around.
Dennis, Clay, and Jordan were so great to work with on our new home construction. Through the pool design process, retaining wall design, and the final build they worked hard to get us exactly what we had envisioned. Their long-standing contractor relationships proved very beneficial in keeping the project moving along and completed in a timely manner. We would definitely recommend them for your pool project.
Dennis and Jordan at Town and Country Pools are hands down who you need to use when building a pool! I’ve been in construction over 25 years. In a time when materials are extremely hard to come by and experience is key, TC Pools delivered! Many people have waited many months during this time for their pool to be completed. From breaking ground to finish we were done in under 3months! That’s an epic achievement given the circumstances. Dennis has knowledge spanning over many decades, an invaluable asset for anyone who has never a pool installed before. Jordan handled most of our questions immediately and from the onset she produced drawings of outstanding quality for us to see the finished product pre construction. We couldn’t be more please with the outcome, finish and quality of our pool.
Just a note of sincere thanks and gratitude for all you did to make my dream of having a pool a reality. You all spent so much time in helping me modify your plans when we were faced with an unfriendly neighbor and made it work anyway. our neighbors and friends were amazed that the project was done on schedule and you delivered what you promised. We are thrilled and will be happy to recommend your company. Call us we can now help you! Many thanks.
Dennis and his team of workers were great from start to finish. Very friendly, knowledgeable and professional. It was a great experience from the sale of the pool, all the way thru to clean-up at completion. They were very thorough and never cut corners, followed thru on everything that was promised at the time of sale.
Town and Country pools has exceeded our expectations. We now consider them friends and will most definitely refer Town and Country Pools to everyone we know. Thank you Dennis for making our dream of having a pool in our backyard a wonderful reality.
I was immediately sold on Town and Country from day 1 and it is purely because of Emil Hermis, our builder. I filled out a request for information and within an hour Emil came to our home and began designing. Emil immediately struck me as a man of integrity, dedication, and very knowledgeable. My first impression was not wrong, Emil is a master of his craft and every single detail mentioned was delivered upon with perfection. I cannot begin to describe how grateful and thankful to Emil we are.
The contractors used by T&C are top notch. There wasn’t a single crew that worked on our pool that wasn’t simply amazing. All were incredibly friendly, respectful, diligent, and hard working. The quality and skill every single crew brought to the build cannot be understated.. and they did it in 100-degree Southeast Texas heat. I cannot stress enough to a potential pool buyer, take care of your crews working on your pool. It is boiling hot outside and these guys do not take breaks, get them Gatorade or water. It doesn’t take much to take care for the people giving you their all in our weather.
We love our new pool and could not recommend Town and Country enough. We will absolutely be repeat customers if the next home we buy needs a pool built.
Thank you Emil, thank you Town and Country!
This family owned company is the best pool company in the business! From start to finish they provided the up most care. Really went above and beyond for all of our needs and requests. I can’t thank them enough for giving us our dream pool!
Awesome company and people! Would highly recommend town and country pools to anyone looking for a new pool!
After experiencing a terrible indoor home remodel, I was extremely selective on my pool contractor. Dennis, Jordan, & Team did an excellent job on our build. We couldn’t be happier and would highly recommend them to anyone who wants a smooth and easy experience for any back yard project. Thank you guys!
We hired Dennis to build our pool in La Grange Texas. Once the location was staked it was off to the races. The scheduling of the sub-contractors was perfect. All the guys were very nice and respectful of our property. We would highly recommend them.
We had our pool redone by Town & Country Pools. Dennis and his team are excellent. Punctual and very professional. Project was completed on time and any questions/concerns were addressed right away. This is our 3rd pool and I was highly recommend Town and Country Pools. Honest company.
Town & Country did a great job with the design of the pool. Dennis even helped us create a plan for our whole yard! They sent plans to HOA quickly to get the ball moving as fast as possible and kept us updated and we’re responsive to questions during the build. They even helped us out on a project unrelated to the pool. Great people and great company!
We recently had our pool re-plastered and the results were fantastic! Now, we are ready for summer fun! Dennis and his team are very timely and professional. Always dependable and transparent. I highly recommend his company.
I’d like to start by saying the decision to build a pool has not come lightly. My boyfriend and I began the idea in May of 2021. It began with the idea of digging a Koi pond and morphed into a “people pond” instead. So as we are both avid researchers when we get an idea, we set forth into research mode and started clipping pictures of things we liked, talked to friends that have pools to get their feed back as to things they liked and things they didn’t as well as things they wished they would’ve done. We compiled all the data and started looking at equipment and features. We decided to get a heater to extend the pool season but forgo the chiller (I really wish we didn’t forgo the chiller as we have no shade). We decided not to get any waterfalls or slides and went with a beach entry and a deep end of 5.5ft depth. So our big issue was the grade in our yard as there was a 4 ft decline at 40 ft out. January came and it was time to start interviewing pool companies. Several of our friends had recently put in pools and we asked about the companies they used. They were not 100% satisfied but they did like the outcome. We had one other friend that put in a pool 20 years ago and raved about the company they used. So, we began interviewing… Let me just say THAT was a process in itself! I can’t believe how many companies are out there that don’t listen to the customer’s needs, wants and concerns. We even had 1 company never send us a rendering nor did they ever get back with us. And I tried to get a drawing from them for 3 weeks. Mind you, we were not just doing a pool, but also adding about 1100 sqft of decking, adding a pavilion, adding steps to that pavilion, adding an outdoor kitchen, rewrapping our patio posts with tile and cedar and building a 95′ retaining wall with cedar fence on top! This was a huge project!!!! So everyone that came over had their own ideas on what we could and could not do. What they were willing to do and what they wanted to remove from the project as they didn’t want to do all the jobs we requested. My boyfriend was there to interview everyone and I scheduled all the meetings. So I told him this company “Town and Country” pools was coming over. Our friend used them 20 years ago and she said the only issue she had in the 20 years was the pump needed to be replaced (That’s seriously amazing!). I waited to hear back from my boyfriend to see what he thought of the company. It was several hours later he called me and said, “Ya, I like this guy. He said our grade was no problem and the wall would be strong and secure. We talked for about and hour and a half and he has a lot of great ideas”. We sent over our very rough drawing (I’m not and artist) as to what we wanted and the ideas we had. There wasn’t a thing we had to lose to use Town and Country. Dennis and Jordan started the design process and we were able to come up with an amazing and perfect design! We were going back and forth with Dennis and 1 other company and Dennis and Jordan just stood out above the rest! Dennis advised us that the project was projected to take about 12 weeks. Not bad for all the different projects we had going on at once. We started construction mid-March and we were swimming by the beginning of May!!! Being this was a huge project I expected hiccups and things to go wrong and I was pleasantly surprised that the small hiccups we had (scheduling mainly or wrong materials brought to the jobsite) were quickly fixed and we never had to have anything redone or replaced. I am so over the moon excited how our backyard paradise retreat turned out! The only thing we have left to do is install our grass and plant some palm trees. Our backyard is our own piece of heaven thanks to Dennis and Jordan!!! I looked at a lot of different companies and they are by far the best there is! My boyfriend and I have serious attention to detail and the magic Dennis and Jordan pulled off is nothing short of miraculous! 1000% satisfied!!! Let the decorating begin!!!
We have been blown away with the extraordinary experience building our pool and outside project with Town & Country! The pool was very quick, even working around the Christmas holidays and weather. Every single subcontractor, including those doing the stone/tile, the outside construction, the excavating, the electrical (that had to be re-routed!), the plasterers, all of them, were amazing with meticulous, careful work and were respectful of us and our property. Every single one was the best of the best, and it was obvious. We are thrilled we chose absolutely the right pool company.
Dennis has worked in the pool business for 40 years, and that gave me confidence at the outset. The design he and Jordan, the daughter and designer, came up with was absolutely stunning and made sense of our whole backyard area. It included an extension of the ledge on the back of the pool all the way over to the back of a new extension of our patio with a pergola with a clear solid top. They moved our outdoor kitchen grill to not block our view of our pond. They did steps down the big hill that match the pool decking as well.
Clay, the son who managed our construction, was patient, attentive and courteous, frequently on site during construction, answering my endless questions, responding very quickly.
We interviewed several pool builders, and hands down Town & Country is the best of the best. I will always have fond memories of this project and this wonderful family and their business.
We wanted to formally say “Thank You” for the completion of our pool project. The dream of having a pool for our family has become a reality, thanks to you and your staff. In addition, the entire process from the beginning to completion was fantastic. Need1ess to say, we had a bad experience with a previous contractor that started the project, but was unable to finish the pool. We appreciate the fast and professional work of your crews to finish this project, that exceeded our expectations!
Everything was done on schedule as pointed out in the planning phases and completed with professional detail. We feel so blessed that the Winch Family referred us to you for this project.
Thanks again for everything and please feel free to have future customers contact us as a reference.
God Bless You